HOW DO I PLACE MY ORDER?

Simply choose your style on the product page, then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it’s on its way!

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

All of our products are made-to-order. Production and shipping times are calculated in business days.

3D Products

Production typically takes 3–7 business days.

• Standard Shipping: 6–12 business days after production

• Fast Shipping: 5–10 business days after production

Shipping rates – USA:

• Standard Shipping: $4.99

• Fast Shipping: $7.99

2D Products

Production and packing typically take 2–4 business days.

• USA: 4–7 business days for shipping

• International: 6–20 business days for shipping

Shipping rates – USA: $4.99 or $7.99, depending on the product.

Please note that production time and shipping time are separate.

MY TRACKING NUMBER ISN’T WORKING.

All orders include tracking information once shipped.

Tracking numbers may take 1–2 business days to update in the shipping carrier’s system after your order has been shipped.

If your tracking information has not updated after a few days, please contact us for assistance.

I NEED HELP WITH A LATE ORDER.

Please keep in mind that all products are made-to-order, so production time is separate from shipping time.

For 3D products, production takes approximately 3–7 business days, followed by:

• Standard Shipping: 6–12 business days

• Fast Shipping: 5–10 business days

For 2D products, production takes approximately 2–4 business days, followed by:

• USA Shipping: 4–7 business days

• International Shipping: 6–20 business days

For Puerto Rico (PR), Hawaii (HI), and Alaska (AK), shipping may take 12–18 business days.

During peak seasons or holidays, delivery may take an additional 5–10 business days.

Personalized or customized orders may require an additional 3–5 business days or more for artwork preparation.

If your order has passed the applicable production and shipping timeframe and has still not arrived, please contact us for timely support.

PAYMENT

What types of payment do you accept?

We accept Visa, Mastercard, American Express (Amex), and PayPal.

When will my card be charged?

Your card will be charged just after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

We strictly adhere to the highest industry standards to protect your personal information when you check out and make a purchase from our store.

Your credit card information is encrypted during transmission using Secure Socket Layer (SSL) technology, which is widely used on the Internet for processing payments.

Your credit card information is only used to complete the requested transaction and is not subsequently stored.